1.1. These terms (âCraftsman Termsâ) govern the relationship between FixMistr (David KoÄenda, ID No. 09280880) and an independent person providing craft work (the âCraftsmanâ).
1.2. These Craftsman Terms supplement an individual partner agreement / framework contract, if concluded. In case of conflict, the individual agreement prevails.
2.1. The Craftsman acts as an independent contractor (not an employee, agent, or representative of FixMistr) and is responsible for work organization, work methods, and compliance with legal regulations.
2.2. The Craftsman is responsible for having the necessary authorizations, qualifications, and equipment to perform accepted jobs.
3.1. FixMistr forwards requests to the Craftsman. The Craftsman may accept or reject a request.
3.2. The Craftsman provides FixMistr with inputs for the Offer (scope, price, assumptions, required materials, time).
3.3. The Craftsman must not start work without provable approval of the final Offer by the Customer (except urgent interventions based on FixMistr instruction and after prior information to the Customer about billing).
3.4. Any additional work / scope change must be approved by the Customer in advance (ideally through FixMistr; if agreed on-site, the Craftsman must ensure the approval is provable).
4.1. The Craftsman is responsible for professional execution, defects, and damage caused by breach of obligations to the extent provided by law.
4.2. The Craftsman must address complaints without undue delay and provide cooperation to FixMistr (description of situation, proposed solution, repair date, photo documentation).
4.3. The Craftsman must maintain adequate liability insurance during the cooperation period where customary for the given activity type or where required by an individual agreement.
5.1. The Craftsman must always truthfully disclose their VAT regime to FixMistr (non-payer / VAT payer / identified person) and immediately notify any change.
5.2. If the Craftsman is VAT-registered, they must cooperate in issuing a VAT tax document to the Customer (directly or through a person authorized in writing).
5.3. The Craftsman acknowledges that FixMistr may prefer VAT payers in B2B cases where the Customer requires a VAT tax document.
6.1. The Craftsmanâs remuneration and any FixMistr commission/service fee are governed by an individual agreement. Unless agreed otherwise, FixMistr pays the agreed remuneration to the Craftsman cashlessly to the Craftsmanâs account after the Customer has paid for the Job.
6.2. If a payment is refunded to the Customer (complaint, cancellation, chargeback), the corresponding amount may be set off against future settlements with the Craftsman if this corresponds to the refund reason.
7.1. The Craftsman must arrive at the agreed time and inform FixMistr without undue delay about delay or inability to arrive.
7.2. If the Craftsman cancels a job at the last minute without serious reason, FixMistr may limit further request assignments or terminate cooperation.
8.1. The Craftsman must communicate with the Customer politely, truthfully, and in line with the agreed scope.
8.2. The Craftsman undertakes not to circumvent FixMistr for jobs forwarded by FixMistr (i.e., not to arrange execution with the Customer outside FixMistr) during the cooperation and for 6 months from the last forwarded job, unless the individual agreement states otherwise.
9.1. The Craftsman may use Customer contact details only to perform the specific Job and must keep non-public information confidential.
9.2. The Craftsman must protect personal data and follow FixMistr instructions and legal regulations.
10.1. FixMistr and the Craftsman may terminate cooperation without stating reasons with a reasonable notice period (e.g., 14 days), unless the individual agreement states otherwise.
10.2. FixMistr may terminate cooperation immediately in case of serious breach (repeated no-show, gross misconduct, fraudulent conduct, serious unresolved complaints, breach of non-circumvention).
11.1. Legal relationships are governed by the laws of the Czech Republic.
11.2. Effective date: to be added according to publication/contract date.